1. Information We Collect

We may collect information that you voluntarily provide when you request an estimate, submit a website form, email us, call us, or otherwise communicate with us.

This information may include:

• Name
• Email address
• Telephone number
• Project or property address
• Requested service
• Preferred method of contact
• Project timing and project details
• Information you choose to provide regarding an insurance-related project or claim
• Other information you voluntarily submit to us

Our website may also automatically receive limited technical information such as browser type, device type, referring pages, pages visited, approximate location derived from an internet connection, IP address, and similar website usage information when those technologies or services are enabled.

2. How We Use Information

We may use information collected through our website and communications to:

• Respond to questions and estimate requests.
• Contact you about a requested roofing, exterior, deck, or construction service.
• Schedule inspections, appointments, estimates, and project-related communications.
• Prepare estimates, proposals, contracts, and project records.
• Provide customer service and communicate about active or completed projects.
• Operate, maintain, secure, and improve our website and business processes.
• Understand website performance and how visitors use our website.
• Comply with applicable legal, regulatory, insurance, accounting, and recordkeeping obligations.

3. Cookies, Analytics & Similar Technologies

Our website may use cookies, analytics tools, security technologies, and similar technologies to operate the site, understand traffic, measure performance, remember preferences, and improve the visitor experience.

Third-party services used by the website may set or access their own cookies or collect technical information according to their own privacy practices. Your browser may allow you to block or delete cookies, although disabling certain cookies may affect website functionality.

4. How Information May Be Shared

We may disclose information when reasonably necessary to operate our business or provide the service you requested. This may include sharing information with service providers or contractors that support website hosting, forms, communications, analytics, scheduling, customer management, project administration, payment processing, or other business operations.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, workers, or others.

We do not intend to sell personal information submitted through our estimate or contact forms in exchange for money. We also do not intend to provide your phone number or email address to unrelated third parties for their own independent marketing purposes.

5. Phone, Text & Email Communications

If you provide a telephone number or email address, we may use it to respond to your inquiry and communicate with you about the service or project you requested. If you select text message as a preferred contact method, we may contact you by text regarding your inquiry or project.

Message and data rates may apply to text messages depending on your mobile carrier and plan. You may ask us to stop nonessential text or email communications at any time. Transactional or project-related communications may still be necessary while we are providing requested services.

6. Giveaways, Promotions & Separate Forms

If Oliva Construction offers a giveaway, sweepstakes, promotion, or similar program, we may collect information needed to administer that program, verify eligibility, communicate with entrants, and contact a selected winner.

Additional official rules, eligibility requirements, disclosures, or consent language may apply to a particular promotion. Those terms will supplement this Privacy Policy for that promotion.

7. Data Security & Retention

We use reasonable administrative, technical, and organizational measures appropriate to our business to help protect information in our possession. However, no website, email system, transmission method, or electronic storage system can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary for the purposes described in this policy, including customer service, project administration, business records, dispute resolution, legal compliance, and legitimate business needs.

8. Your Privacy Choices

You may contact us to ask about personal information you previously submitted directly to Oliva Construction, or to request that we correct or delete information where appropriate and subject to applicable law and legitimate recordkeeping needs.

Certain privacy laws may provide additional rights to eligible consumers and may apply only when statutory thresholds or other requirements are met. Where applicable, Oliva Construction will respond to valid privacy requests as required by law.

To make a privacy-related request, contact us using the information at the bottom of this page. We may need to verify a request before acting on it.

9. Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties. Once you leave our website, the privacy practices of those third parties apply. Oliva Construction is not responsible for the privacy practices or content of independently operated third-party websites.

10. Children’s Privacy

Our website and construction services are intended for adults seeking information about residential or commercial property services. We do not knowingly use our website to solicit personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or applicable requirements. When we make changes, we may update the effective date shown on this page. We encourage visitors to review this policy periodically.